ShowGrounds - Main Support Page

SGL - Customer Support (Internal)

ShowGrounds - Main Support Page Cloud Launch SGL - Customer Support (Internal)

SGL - Customer Support (Internal Support)
Customer Support Agents
- Fresh Chat Setup
- Scheduler Issues to Review Before Reporting to Dev
Cloud Hosted 4D (BELLUS)
Results & Integrations
- FEI Integration
⏲️Timing and Scoring
Cloud Migration - Important Information
- 4D Logins & Permissions
  - Unlinking a User's Email
  - Cloud Permissions
- Ingate / Announcer - Switching to Cloud
📋New Customer SOP's
💻First Training Items
⚙️Ingate Setup
- Accessing the Ingate
☁️Internal Cloud Documentation
💻SGL Communication
- 🖥️SGL Email Tool
Customer Articles
- Wellington International - Nations Cup
- Team Scoring

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Last updated 5 months ago

Start off with explaining the licensing, asset codes, and number of entries required for creating a new show.
Go through the process of creating a new show.
Explain each tab and what is controlled in each.